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    SUPPORT OFFERINGS AND POLICIES 

    Support Offerings

    Learn about our support offerings, including on premise, hosted and developer support.

    Compare Support Offerings

    Compare hours of operation, access methods, length of service and more for all our support offerings.

    Renew or Upgrade Support

    Learn how to renew or upgrade your VMware support and subscription contracts.

    Support Policies

    Get the details on our support policies, from acceleration kits to U.S. federal technical support.

    Support & Subscription Terms & Conditions

    Read the technical details of our support and subscription terms and conditions.

    Products Globalization Guide

    Read the Products Globalization Guide to get an overview of our language support by product.?

    Products Reaching End of Support

    Review the list of products reaching end of support by the end of this calendar year.

    Technical Support Welcome Guide

    Learn about our support best practices, lifecycle process and more.

    Lifecycle Policies

    Review the support policies for different points in our product lifecycles.

    Lifecycle Product Matrix

    Review the Lifecycle Product Matrix to see general availability, end of availability and end of support dates for all products.

    Support by Product Matrix

    Read details on our support offerings by product.

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